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Digital Innovation in the Insurance Industry

Presentations on

Presentations on Reinsurance Prof. Dr. Johann Füller, Professor of Innovation and Entrepreneurship with the Department for Strategic Management at the University Innsbruck and CEO of HYVE – the innovation company Digital Innovation – From The Human Crowd to the Crowd of things Innovations come from other sources besides companies these days – and that has long been the case. One result of digitization is that innovations are being developed jointly in consumer or business communities like TopCoder. But how can companies effectively leverage the creative potential of the crowd? Web 2.0 idea management tools like IdeaNet © connect experts and users and support the entire process of collaborative development – from analyzing the need for innovation and generating ideas all the way to implementing prototypes. The key presupposition for successful innovations – in the insurance industry as well – is that innovations must offer a clear benefit. “Digitization turns every company into a software and service company.” John Connors, CIO, General Reinsurance Gen Re’s Story: Transforming IT & Business Operations Heterogeneous systems, no consistent processes and a multitude of applications and interfaces – faced with these stumbling blocks, Gen Re decided to undertake an all-embracing IT transformation. When it came to the harmonization and standardization of the IT landscape, the insurer relied on a precise target-setting in combination with a roadmap, the “buy and rent” principle, a well-thought-out organization and governance model, a realistic cost-benefit calculation and, last but not least, a clear communication. After a two-year transformation process, the company now profits from an efficient IT landscape with business-driven processes and was thus able to significantly „Models, methods, principles and governance – all of these are essential increase its operative excellence. for a successful IT transformation. But even more important are the people.“ 18

Presentations on Reinsurance Regis Delayat, Group CIO, SCOR & Ruschlikon Chair Join Ruschlikon for faster cash and higher efficiency! Ruschlikon is a community of insurers, brokers and reinsurers that share the goal to raise accounting, claim and settlement administration to a new level. With 40 participating companies, the initiative has grown into a globally operating organization with regional representation on all continents. With the help of data integration, process automation and electronic messaging – replacing paper-based processes – Ruschlikon accelerates cash flow by up to 15 days, helps reduce costs by up to 60 percent, optimizes customer service and enhances efficiency as well as operational excellence. „Ruschlikon ist a key component of the digital innovation in the reinsurance industry.“ Valeria de Souza Chaves, Project Manager Re-Ação, IRB Brasil Re Reinsurance in Emerging Markets & FS-RI Implementation IRB Brasil Re is the largest Latin American reinsurer. The focus of the company’s business activities are the Latin American and African markets. IRB’s goal is to be among the world’s biggest reinsurance companies in the next couple of years. In order to expand its global presence, optimize services and processes and standardize IT systems on a company-wide basis, the group – as the first insurer in Brazil ever – implemented the internationally leading system SAP Reinsurance Management (SAP FS-RI). Within a year, the project was completed with a big bang when it went live in January 2014. In addition, the systems SAP FS-CD for accounts payable and receivable as well as SAP Business Partner were integrated. „The value added chains for reinsurance and back office now run on the same platform.“ 19

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