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Digital Transformation | EN

  • Text
  • Digital
  • Transformation
  • Architecture
  • Cycle
  • Enterprise
  • Discipline
  • Mobile
  • Technologies
  • Processes
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Operationalization in Practice

Social tools are not

Social tools are not just about giving people a voice, but giving them a way to collaborate, contribute and connect. John Stepper, Deutsche Bank Application Architecture For the application architecture, the electronics store provides the partner system required to realize the business process. The product data is provided via a Web API in the form of a bar code. The application is designed as a single page app, runs on a mobile end device from any manufacturer and can be accessed on the cloud, as can all of the services needed to realize the business process. The services that already exist at the company are integrated using the Web API and the cloud itself is an Azure cloud by Microsoft. The business objects defined in the business architecture were mapped to the component model used by the cloud. Service Description System Find product API management service SoE Check financing Custom service SoE Customer master data API management service SoR Conduct transaction API management service SoR Create conditions API management service SoR Table 7: Mapping Services to the Cloud Component Model for Mobile Smart Credit The “Description” column shows the service type used in the cloud, while the “System” column shows the location of the actual implementation. 46 | Use Case Examples - The Digital Transformation Cycle in Use

Customer Web-API Partner Produkt Barcode Web-API App Service API Enterprise API API Web-API Figure 11: Overview of the Architecture for the Mobile Smart Credit Application Enterprise Architecture The enterprise architecture determines which systems of record need to be connected based on the target function of “Check credit limit” and defines which information flows are required to those systems. Information on the credit limit must be protected in the cloud using suitable security measures. A public cloud can be used assuming that a decision in favor of or against a loan can be made based purely on information found in the systems of engagement. However, if the exact credit limit from the systems of record is also required in the cloud, a hybrid cloud should be used where the information can be kept “on premises”. When connecting systems of record, the integration architecture between the cloud and the company should ensure that no long-running credit approval processes occur that might reduce the performance of the cloud. Furthermore, queues should be used to protect the systems of record against excessive requests. Connecting the external service provider can prove to be a challenge, as this is done using different interfaces. Thus, a platform that has the corresponding standards or quasi-standards is recommended. Summary A large number of digital business models exist in the financial services industry. One major advantage of the use case scenario presented here is the preservation of the customer’s anonymity, which is a decisive factor in the customer experience. Full digitalization would be achieved once the customer completed the payment at the checkout using digital funds, with those funds then being transferred to the customer as soon as they signed the loan agreement using their smartphone. Use Case Examples - The Digital Transformation Cycle in Use | 47

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