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Digital Transformation | EN

  • Text
  • Digital
  • Transformation
  • Architecture
  • Cycle
  • Enterprise
  • Discipline
  • Mobile
  • Technologies
  • Processes
  • Objects
Operationalization in Practice

Digital

Digital Experience With the digital innovation model, mobile end devices and bar codes or RFID could be used to identify the relevant technologies via NFC interfaces. Further ideas and use case scenarios based on the existing technology stacks could include a recommendation function, an anonymized forwarding of the proposed loan to a credit broker to determine whether a more affordable offer might be available or a legally binding signature of a loan agreement using a new personal ID. Business Architecture The following services were identified when modeling the mobile smart credit business process: Service Input Output Description System Find product Bar code Product The scanned code that only exists in the electronics store. Used to provide information on and identify the product for which financing is being requested. SoE Check financing Product, customer Yes/No Examines whether the product can be financed for a customer. SoE Identify customer master data Customer Small loan The small credit limit is determined for a customer. SoR Conduct transaction Customer, conditions Yes/No Conducts an actual transaction for a customer based on the conditions. SoR Create conditions Customer Conditions The conditions at which a customer would receive the loan are determined. SoR Table 5: Services Required for the Mobile Smart Credit Use Case Scenario 44 | Use Case Examples - The Digital Transformation Cycle in Use

Banking is necessary, banks are not. Bill Gates The business objects were derived based on the modeling of the services and were then assigned to the systems of engagement or the systems of record. Business Objects Description System Customer Customer data SoR Product Product the customer wishes to purchase SoE Conditions Conditions at which they would receive the loan SoR Small loan The small credit limit available to the customer SoR Table 6: Business Objects Required for the Mobile Smart Credit Use Case Scenario Once all of the business objects had been identified, they were then assigned to the systems of record and the systems of engagement. The assignment is shown in the “Systems” column. The “Find product” and “Check financing” services are services that are only required to realize the new digital business model. The model is an uncomplicated credit limit check for small loans. The business objects are only found in the systems of record. The objects themselves are merely master data, but must be maintained in the systems of record even if the “small loan” business object is only required for the new digital business model. Use Case Examples - The Digital Transformation Cycle in Use | 45

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