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Digital Transformation | EN

  • Text
  • Digital
  • Transformation
  • Architecture
  • Cycle
  • Enterprise
  • Discipline
  • Mobile
  • Technologies
  • Processes
  • Objects
Operationalization in Practice

User Experience First,

User Experience First, the applicable user groups were identified and the key tasks determined. These were then used to create two use case scenarios: “managing keys” and “exchanging keys”. Also important were the questions as to a secure and practical channel for key exchanges - such as NFC, Bluetooth or even e-mail, whether or not a separate application would be necessary for managing the keys and what sort of information would need to be displayed on which end devices. Digital Experience Once the use case scenarios had been defined, the digital innovation model was used to identify the relevant technologies: •• RFID and NFC for unlocking the vehicle •• OAuth for identifying the user of the key •• Private Key Infrastructure for managing the digital keys •• Trusted service manager platform 16 for secure distribution of the key •• Secure element in SIM cards for the secure storage of the digital key Business Architecture The following services were identified when modeling the mobile key business process: Service Input Output Description System List of potential recipients Customers Recipient list Creating a list of all potential recipients affiliated with a customer based on their social networks SoE Native App Token distribution Customer Recipient Yes/No Create token and distribute to recipient. The token represents a valid car key. SoE Identify customer master data Customer Master data Provision of the customer master data. SoR Table 2: Services Required for the Mobile Key Use Case Scenario 38 | Use Case Examples - The Digital Transformation Cycle in Use

The first step is to establish that something is possible; then probability will occur. Elon Musk, Co-founder Tesla Motors The business objects shown in Table 2 were derived based on the modeling of the services and were then assigned to the systems of engagement and the systems of record. Business Objects Description System Customer Customer data SoR Recipient Recipient data SoE Master data Customer master data SoR Table 3: Business Objects Required for the Mobile Key Use Case Scenario The “list of potential recipients” service (see first line in Table 2 found on Page 38) only exists in the mobile native app and uses the contacts saved on the smartphone to identify potential recipients of the token. The “distribute token” service only exists in the systems of engagement, meaning in a partner system that specializes in the secure creation and distribution of keys. The service that uses master data to determine the customer data is located in the systems of record. Business object “recipient”, on the other hand, only exists in the systems of engagement, since it is only used for communication between systems of engagement. The other types of information are simply the usual master data. Use Case Examples - The Digital Transformation Cycle in Use | 39

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msg ist eine unabhängige, international agierende Unternehmensgruppe mit weltweit mehr als 6.000 Mitarbeitern. Sie bietet ein ganzheitliches Leistungsspektrum aus einfallsreicher strategischer Beratung und intelligenten, nachhaltig wertschöpfenden IT-Lösungen für die Branchen Automotive, Banking, Food, Insurance, Life Science & Healthcare, Public Sector, Telecommunications, Travel & Logistics sowie Utilities und hat in über 35 Jahren einen ausgezeichneten Ruf als Branchenspezialist erworben.

Die Bandbreite unterschiedlicher Branchen- und Themenschwerpunkte decken im Unternehmensverbund eigenständige Gesellschaften ab: Dabei bildet die msg systems ag den zentralen Kern der Unternehmensgruppe und arbeitet mit den Gesellschaften fachlich und organisatorisch eng zusammen. So werden die Kompetenzen, Erfahrungen und das Know-how aller Mitglieder zu einem ganzheitlichen Lösungsportfolio mit messbarem Mehrwert für die Kunden gebündelt. msg nimmt im Ranking der IT-Beratungs- und Systemintegrationsunternehmen in Deutschland Platz 7 ein.


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